Health care quality and service are reflected in wide variation throughout the country. Underuse, overuse, and sometimes misuse is prevalent and results in high cost, less then ideal outcomes, and low patient satisfaction. A central goal of health care quality improvement is to maintain what is good about existing services in Health Centers while focusing on the areas that need improvement. Improving the quality of care and utilization of services are fundamental concepts embraced in “meaningful use” criteria. This two-part presentation ties together quality improvement program development, implementation, and appropriate documentation of program activities. This includes the importance of maintaining current clinical and quality management policies and procedures, systems to track and monitor ongoing and meaningful quality improvement activities across the health center, and other activities to assure positive system-wide performance outcomes.
Participants Will Be Able To:
- Understand the principles and practice of systematic approach to quality
- Understand HRSA/BPHC focus and quality improvement expectations
- Define the structural components necessary to implementing an effective quality management program
- Understand how to implement the continuous quality improvement process
- Identify organizational values that can be applied from implementation of a quality management program
Registration & Continental Breakfast- 8:30 - 9:00 am
Meeting - 9:00 am - 2:30 pm
QI Director's Network Meeting - 2:45 - 3:30 pm
Evaluation & Adjourn - 3:30 - 4:00 pm
A continental breakfast, lunch, and afternoon snack is included.
Candace Chitty, RN, MBA, CPHQ, PCMH-CCE
President and CEO
Quality First Healthcare Consulting, Inc
$50 - FQHC (330 Grantees/Look-Alikes)
$75 - Non-FQHC Partners
Cancellations and refunds must be submitted in writing. Substitutions are accepted in lieu of cancellations. A 10% administrative fee is charged for all cancellation and refund requests. No refunds will be given within 5 business days of the event.
3545 Forest Road
Lansing, MI 48910
Group Rate for Studio Suites - $95 + tax
Check-in: 3 pm
Check-out: 12 noon
Candlewood Suites is holding a block of guest rooms at the special group rate until March 23, 2015. To reserve a room, please call the hotel directly at 517-351-8181 and be sure to ask for the Michigan Primary Care Association room block to receive the discounted rate. Reservations made after this date will be on a space-available basis.
Simmi Isaac, Clinical Quality Program Specialist, Michigan Primary Care Association, 517-827-0471, or firstname.lastname@example.org
This project is/was 100% supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) under the $549,528.00 grant number H2QCS25661 titled “Health Center Controlled Networks”. This information or content and conclusions are those of the author and should not be construed as the official position or policy of, nor should any endorsements be inferred by, HRSA, HHS or the U.S. Government.