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Enabling Services
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Health centers have a critical role in patient and community education, outreach, and health navigation/coordination. There are a multitude of current and upcoming opportunities for health centers to expand or enhance services providing community-based linkages. Michigan health center staff have the knowledge and skills needed to help patients and communities address barriers and social determinants of health. Michigan Primary Care Association (MPCA), in turn, assists health center staff through technical assistance, training, peer communication network facilitation, resource development, and best practices sharing.

Join the MPCA Monthly Enabling Services Newsletter!

Stay informed of new resources and supports, by subscribing to the Enabling Services eNewsletter. Subscribers will receive a bi-weekly e-newsletter with important national, state, and local enabling services news, upcoming training and education opportunities, new reports and data resources, funding opportunities, and much more! If you are interested in receiving the Enabling Services eNewsletter, please send a message to Jaspreet Malhotra at

The Enabling Services Annual Forum: Building a Bridge to Health Care

On October 4th and October 5th, outreach and enrollment specialists, navigators, and community health workers from across Michigan joined the MPCA for our annual Enabling Services Forum: Building a Bridge to Health Care. The first day of the conference included a training session on motivational interviewing presented by MPCA’s Director of Integrated Health and Programs, Sara Coates. Motivational interviewing is a counseling approach that attempts to help a patient or client find the motivation to make positive decisions and accomplish established goals. The process is designed to be empathetic, affirming, and respectful: no goal is too small when it comes to making healthful changes. The second day of the conference boasted a host of panels, including an update from the Michigan Department of Health and Human Services (MDHHS) on how they’re streamlining and modernizing the MI Bridges experience, a session on navigating immigration status, an advocacy update, and much more. See below for the presentations from the forum:

Health Outreach Partners: The Outreach Business Value Toolkit


On February 12, 2018, Health Outreach Partners (HOP) discussed their strategic framework and corresponding toolkit aimed at assisting health center administrators in determining the business value of an integrated community health outreach program and in assessing the potential financial impact of sustained investments in outreach. The Outreach Business Value (OBV) Toolkit is to help health center leadership assess the financial return for investing in comprehensive community health outreach programs. It includes ROI calculators that allow for organizations to enter their own data and see what the potential financial benefit of their outreach programs may be. It's customizable and can be used in planning and making projections, as well as an tool to advocate for the importance of outreach.” You can now access the webinar recording and a pdf of the slides. 


Background, Research and Resources


The MPCA Enabling Services team maintains two online toolkits aimed at providing health centers with policy information, resources, program planning tools, and templates needed to successfully launch and grow community health worker and outreach and enrollment programs. Click the icons below to view toolkit resources and information! 




Click here for archived enabling services trainings and resources!


Upcoming Enabling Services Events


Building a Common Mission and Language to Drive Your MLP Forward

Sponsored by The National Center of Medical Legal Partnership

February 21, 2-3:00 p.m. EST


Plan Ahead 2018 Part 2: Nonpartisan Voter Engagement Tactics

Sponsored by Nonprofit VOTE

February 22, 2-3:00 p.m. EST


Marketplace Appeals Process

Sponsored by CBPP

February 28, 2:30-3:30 p.m. EST


The Need For Research and Data to Address Transportation Barriers

Sponsored by Health Outreach Partners

February 28, 2-3:30 p.m. EST

Office Hours, March 7, 2-3:30 p.m. EST


Sympathy Leads to Charity, Empathy Leads to Change: a Conversation about Partnering with People to Tell Their Own Stories.

Sponsored by The National Center of Medical Legal Partnership

April 11, 2-3:00 p.m. EST


Save the Date: MPCA's MLP Office Hours

March 14, 9-10:00 a.m. EST

Email Jaspreet Malhotra for registration


The Social Determinants of Health Academy

Sponsored by the National Center of Medical Legal Partnership

All trainings are from 3-4:00 p.m. EST

March 8, Pathways to Cross-Sector Partnerships to Address SDOH Part 1

March 15, Office Hours

April 12, Pathways to Cross-Sector Partnerships to Address SDOH Part 2

April 19, Office Hours

May 10, Population-Specific Approaches to SDOH

May 17, Office Hours

June 14, The Road to Sustainability for SDOH Interventions

June 21, Office Hours

How to reach us:

Deidre Hurse, Associate Director of Enabling Services



Jaspreet Malhotra, Enabling Services Manager



Brittani Barkley, Outreach Specialist



Michigan Primary Care Association’s (MPCA) federal grant program titled "State and Regional Primary Care Associations” allows MPCA to provide technical assistance and support to Health Centers in Michigan and is 100 percent funded by federal dollars at a current annual level of $1,186,260.00 .

MI Bridges Training (Traverse City)

August 12, 1:00 pm-4:00 pm ET

MI Bridges Training (Traverse City)

August 12, 1:00 pm-4:00 pm ET

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