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Webinar: Strategies to Improve Health Center Performance in a Value-Based Environment (Part 6)
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When: Tuesday, March 5th, 2019
Webinar Time: 1:00 pm until 2:00 pm
Contact: Mariah Black-Watson

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Webinar Overview

The 6-part webinar series will extensively focus on the following:

Understanding and enhancing the foundational principals for value-based care within your organization. Creating integrated and coordinated health systems internally and externally. Learning how to create higher functioning care delivery services through BH integration, community collaboration and exchange of information. Criteria that are critical to clinical transformation and delivering upon the Quadruple Aim.


Strategies to Improve Health Center Performance in a Value-Based Environment – Patient Satisfaction vs. Patient Engagement

PCMH recognition requirements are focused on creating processes and data, but the true transformation occurs when we are successful in engaging our patients. Many practices confuse patient engagement for patient satisfaction, when in fact, they are 2 fundamentally different concepts. In this webinar, participants will learn: The difference between patient satisfaction and patient engagement. Strategies to create more meaningful patient satisfaction and patient engagement programs. Opportunities to employ patient engagement strategies throughout your PCMH transformation. 




There is no cost, but advanced registration is required. Click here to register.




Shannon Nielson, MHA, PCMH-CCE, Principal Consultant, Curis Consulting




Please contact Mariah Black-Watson, Clinical Specialist, Michigan Primary Care Association at or 517.827.0467

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