BEGIN:VCALENDAR
VERSION:2.0
PRODID:-//wp-events-plugin.com//7.2.3.1//EN
TZID:America/Detroit
X-WR-TIMEZONE:America/Detroit
BEGIN:VEVENT
UID:87@mpca.net
DTSTART;TZID=America/Detroit:20240215T090000
DTEND;TZID=America/Detroit:20240215T113000
DTSTAMP:20240131T020234Z
URL:https://www.mpca.net/events/virtual-core-competencies-for-health-cente
 r-managers-and-supervisors/
SUMMARY:Virtual: Core Competencies for Health Center Managers and Superviso
 rs
DESCRIPTION:\nOverview\nThis virtual\, highly interactive and immediately a
 pplicable skill-building program is held through Zoom one morning per week
  for 5 weeks. Managers and supervisors at all levels develop and strengthe
 n critical skills necessary to successfully navigate their roles in today'
 s increasingly challenging health center environment.\n\nParticipants Gain
  or Strengthen Skills to:\n • Develop and retain engaged\, productive an
 d satisfied teams.\n • Utilize Behavioral Interviewing to hire staff wit
 h the right skills and fit for the long-term.\n • Coach and develop empl
 oyees.\n • Communicate effectively as a manager.\n• Avoid common legal
  pitfalls when managing employees.\n • Create and sustain a culture of c
 ustomer service.\n• Drive accountability and deliver results.\n\nTarget 
 Audience:\nThis training is ideal for first-time managers or supervisors w
 ith 18 months of experience or less\, as well as more experienced managers
  looking to refresh and hone their skills.\n\nDate and Times:\nThis is a 5
 -week course and attendance at all sessions is required (with reasonable e
 xceptions). The course will be held January 18 – February 15\, 2024 from
  9:00 – 11:30.\n\nClick here to view the agenda.\nImportant Technical Re
 quirements: Each participant will need a webcam to join this highly intera
 ctive training (one participant per device). If access to a computer with 
 a webcam is not available\, Zoom has an excellent app that enables partici
 pants to join via most phones or tablets that have video capability. This 
 helps us to achieve a true face-to-face environment during this virtual tr
 aining!\nCourse Trainer and Facilitator: Lisa Mouscher is CEO and Lead Tr
 ainer at Sogence Training and Consulting. As a popular and dynamic facilit
 ator\, trainer and consultant\, Lisa works primarily with managers and sta
 ff from Federally Qualified Health Centers and other health centers across
  the country. She specializes in two areas of focus: strengthening the man
 agement and supervisory skills of health center managers at all levels and
  assisting health centers to create a culture of customer service. Lisa br
 ings her extensive background in management\, training and human resources
  to her work with community health organizations and is known for facilita
 ting immediately applicable results as well as lasting impact to strengthe
 n these organizations for the long term.\n\nRegistration Fee - $250\nImpor
 tant Information Regarding Zoom Link:\nPlease note that a few days before 
 the first session of this program\, confirmed registrants will receive the
  Zoom link and additional information from the course facilitator Lisa Mou
 scher from Sogence Training and Consulting.\nQuestions?\nPlease contact An
 ne Scott\, Health Center Operations Officer
END:VEVENT
BEGIN:VTIMEZONE
TZID:America/Detroit
X-LIC-LOCATION:America/Detroit
BEGIN:STANDARD
DTSTART:20231105T010000
TZOFFSETFROM:-0400
TZOFFSETTO:-0500
TZNAME:EST
END:STANDARD
END:VTIMEZONE
END:VCALENDAR