OVERVIEW:
To coordinate quality process, policies and procedures, participate in project team meetings, to assist in educating and training agency staff regarding Quality Initiatives. Duties, functions and responsibilities: · Assess quality initiative plans, policies and procedures related but not limited to PCMH, MU and EMR. · Participate in QI subcommittees that will identify specific quality improvement measures in specialty areas; i.e. OB/GYN, BH, etc. · Assist with development of best practice improvement projects, coordinating with AHC directors and managers. · Assist in improvement projects using various process improvement and problem solving methods including, but not limited to: PDSA, Cycle Time analysis, 5S, Process Mapping, Gap analysis, facilitate improvement. · Collaborates with multidisciplinary team on problem identification, and resolution, methodologies and tools to improve quality. · Performs root cause analysis, performance improvement, clinical safety reviews. · Assist with the on-going data collection and evaluation. · Leverage data to identify targeted quality improvement opportunities · Coordinate compilation and submission of accurate reports and surveys in a timely manner. · Train agency staff regarding NCQA quality improvements principles and standards. · Serves as liaison, in collaboration with Quality Improvement Director, for medical staff physician Peer Review process. · Coordinates process to ensure all cases referred to Peer Review are dealt with according to AHC Peer Review Policy and medical staff bylaws. · Perform other duties as assigned. Knowledge, skills, and abilities: · Familiarity with principles of Continuous Quality Improvement; · Within scope of job requires critical thinking skills and ability to exercise good judgement; · Ability to work collaboratively with internal and external teams; · Excellent organizational, presentation and communication skills; · The ability to collect, analyze and present data ; · Advanced computer skills, including report writing; · Adult Learner training skills; · Good communication and customer relations skills; · Ability to work with minimal supervision. Minimum qualifications: Credentials: · Certified Healthcare Quality Professional (CPHQ) preferred, or ability to acquire certification within one year of employment. |
How to Apply/Contact – apply on our website in the careers section – www.ahcdetroit.org |