Job Description: The Pharmacy Technician is responsible for a variety of pharmacy tasks relating to the efficient provision of services at the WWFHC pharmacy under the direct supervision of a licensed pharmacist. These activities include receiving prescription orders, filling prescriptions, collection of co-pays, insurance verification, updating patient charts, answering patient questions and phone calls, and other duties as assigned by the Pharmacist.
PART I: ESSENTIAL POSITION FUNCTION AND DUTIES
1. Serves patients by assembling, stocking and preparing prescriptions for dispensing by the Pharmacist.
2. Maintains records by recording and filling the prescriptions and orders of Providers.
3. Sorts, stocks, and labels medications and monitors inventory.
4. Responds to requests of patients and healthcare providers and refers inquiries to the Pharmacist.
5. Bills patient insurance carriers and collects co-pays via cash, check or credit card.
6. Complies with rules, regulations, and procedures to help maintain a clean and safe pharmacy by adhering to infection control protocols.
7. Conforms to Medicare, Medicaid and HIPAA regulations.
8. Performs other functions as determined by the Pharmacist.
PART II: CLINIC WIDE RESPONSIBILITIES
1. Customer Relations:
a. Treats guests, patients, physicians, and other employees with care, courtesy, and respect.
b. Responds quickly and appropriately to customer requests.
c. Looks for and suggests ways to better meet customer needs.
d. Answers clinic communications systems promptly and with courtesy and respect.
PART III: EDUCATION, EXPERIENCE
1. High School diploma or equivalent.
2. One year of experience as Pharmacy Technician preferred.
Special Requirements, Licenses, and Certifications
1. Possession of an active Pharmacy Technician license in the State of Michigan.