MPCA Endorsed Business Partner Voyce Offers Discounted Pricing on Best-In-Class Interpretation Services

The Michigan Primary Care Association has established group purchasing arrangements with our endorsed business partners for the benefit of our member health centers. Our endorsed business partner Voyce offers MPCA members discounted pricing for best-in-class on-demand audio and video interpretation services that are accessible from virtually any device connected to the internet–phone, tablet, laptop, etc.–and can even integrate directly with some practice management systems.

Voyce recently published a case study on Cherry Health’s implementation of their interpretation services. In an effort to remove barriers, expand access, and deliver comprehensive quality healthcare services to underserved communities in Michigan, Cherry Health launched the service in 10 units, including the emergency department. Feedback collected during the pilot was overwhelmingly positive from all users involved and identified no significant barriers. Cherry Health chose to move forward with full implementation of Voyce technology in all 80 units at 21 locations across Michigan.

Voyce will soon be rolling out a website update that will have a landing page built specifically for health centers. If you’re interested in implementing Voyce in your health center you can find their contact information here: https://www.mpca.net/services-and-partnerships/group-purchasing-and-member-discounts/

Read the full case study here: https://web.voyceglobal.com/casestudy/on-demand-interpretation-at-cherry-health-michigans-largest-fqhc

Hamilton Community Health receives nearly $2 million in funding for healthcare expansion in Michigan

Congressman Dan Kildee recently announced new federal funding to help ensure all mid-Michigan families have access to high-quality, affordable health care.

Two of MPCA’s member health centers, Great Lakes Bay Health Centers and Hamilton Community Health Network, received funding to continue delivering comprehensive healthcare services to mid-Michigan families.

“This funding will have a profound impact on Hamilton’s ability to provide accessible health care services to the residents we serve regardless of their ability to pay,” said Clarence R. Pierce, CEO, Hamilton Community Health Network. “Ensuring all residents have access to quality, affordable healthcare services is critical to the health and well-being of our community. We are thankful for Congressman Kildee’s unwavering commitment and support to Community Health Centers, especially those in medically underserved areas.”

Read the full article here.

NACHC Announces CNECT as GPO Partner for New LLC, NACHC Select

The National Association of Community Health Centers’ new company NACHC Select will develop relationships with industry leaders to provide savings and other special offers for the high-quality products and services health centers need. NACHC Select has partnered with CNECT to provide community health centers with robust access to group purchasing services.

Click here to read the full announcement.

Urgent: Your Advocacy Needed to Secure Funding for Michigan Health Centers

Dear Health Center Advocates, 

I hope this message finds you well. Our Health Center community is facing a critical funding crisis, and I’m reaching out to you, our invaluable advocates, for urgent support. 

I invite you to watch a brief video message where I explain the current funding challenges and how your advocacy can make a significant impact. 

In this 1-2 minute video, I will provide insights into: 

  • The impending federal funding deadline on January 19, 2024. 
  • The potential consequences of a funding lapse on our health center and the communities we serve. 
  • The bipartisan initiatives supported by MPCA, including the House Lower Costs, More Transparency Act, and the Senate Bipartisan Primary Care and Health Workforce Act. 
  • Your crucial role in securing long-term funding by using the provided link to contact your Senators and Representative. 

Please take a moment to watch the video and, if you haven’t already, use this link to send a pre-written email urging your Senators and Representatives to support our health centers. 

Your advocacy can truly make a difference in ensuring the continued success of federally qualified health centers and the vital services we provide to our community. 

Thank you for your commitment and support. 

Best regards,
Phillip Bergquist | CEO

Michigan Health Centers are Losing almost $100 with Every Visit

LANSING, Mich. – The Michigan Primary Care Association (MPCA) today released a new report highlighting that the Medicaid prospective payment rate for Michigan’s federally qualified health centers (FQHCs) has not kept pace with the actual costs incurred to provide healthcare, resulting in a substantial reimbursement gap of $97.95 or 36.6% on every Medicaid patient visit.

Read the full report, executive summary and one-pager.

“We’ve surveyed our members and found that without a change in reimbursement, FQHCs will need to look at cutting vital services in Michigan’s underserved communities for our most vulnerable residents,” said Phillip Bergquist, chief executive officer for the Michigan Primary Care Association. “Michigan’s prospective payment rates have been underfunded and outdated for a long time, a situation that has become dire following the last several years of significant cost increases. Our members need more resources to make up the gap in reimbursement and continue providing essential healthcare.”

As a result of the pandemic, like many other healthcare organizations, FQHCs also saw an increase in practitioner and staffing costs which grew over $70 million annually from 2020 to 2023, a 19% increase on average with some roles like nurses and mental health providers topping 25% increases. If no action is taken to adjust the Medicaid reimbursement rate, health centers are projecting losses in 2023 and 2024 that range from $200,000 to over $1.5 million annually per center, and 54% of health centers will be forced to reduce staffing, impacting their ability to maintain healthcare services their patients currently rely on. Additionally, 21% of health centers will have to discontinue entire service lines, like obstetrics or dental care, and 17% will be forced to close one or more locations.

The report, conducted by Health Management Associates, underscores the financial challenges faced by Michigan’s FQHCs due to inadequate reimbursement rates, rising costs, and the need for more accurate inflation adjustments in the reimbursement methodology. The report suggests that using the Medicare Economic Index (MEI) for annual inflation adjustments may not accurately reflect the cost growth in FQHC services.

Without addressing the reimbursement gap identified by this report, some of Michigan’s most vulnerable populations stand to lose access to important primary, preventive, and integrated care. Michigan’s FQHCs include 40 community health centers that provide primary and preventive care services to 1 in 15 Michiganders annually, tailored to fit the unique needs of the communities they serve. Michigan health centers provide essential health care services regardless of patients’ ability to pay and charge for services on a sliding fee scale.

“The patients that we see in our center every day rely on us to provide essential health care services, no matter what their financial situation is,” said Dr. Brenda Coughlin, President and CEO of Great Lakes Bay Health Centers. “We, along with every health center across the state, need more resources in order to continue to provide a safety net for our most vulnerable patients who don’t have anywhere else to seek care.”

Over the four-year period examined in the report from 2017 to 2021, the total costs to FQHCs to deliver care increased significantly, with direct care costs increasing by 13.6% and indirect costs rising by 26.2%. Direct care costs account for salaries and related costs for healthcare providers and pharmacy costs, while indirect care costs include salaries and related costs for support staff members, employee benefits, medical supplies, facility and equipment costs, transportation, and administrative services.

Community health centers are patient-centered local healthcare organizations that provide care to people who live in underserved areas and areas with shortages in health professionals. The majority of the people served by Michigan FQHCs are uninsured or publicly insured, with 65% covered by Medicaid or Medicare, and 14% uninsured. In 2020, Michigan health centers served more than 648,000 residents living in poverty, 230,135 children, 15,512 veterans, and 39,092 homeless.

–mpca–

MPCA August Newsletter Published

LANSING–The MPCA August E-Update has been distributed to subscribers’ inboxes.

This month’s edition includes MPCA Annual Conference information and registration; nominations for annual awards continues; MI-LAPS accepting health center participants program; ​National Immunization Awareness Month; NACHC National Health Center Week information; MDHHS survey request; updates on oral health, workforce, emergency preparedness, Medicaid redetermination; and much more.

See the latest version of the newsletter here. You can also view past newsletters here.

You can sign up for our newsletter as well as other types of communications tailored to your interest here.

Emergency Preparedness Monthly Thought for August

LANSING–The MPCA offers up this monthly tip for a simple but effective consideration for emergency preparedness, taken from official government sources, to help put you in a preparedness mindset. This month’s tip is about Back to School Safety.

Get a copy of your child’s school or child care center emergency plan. These explain their evacuation plans and how the facility would contact you during an emergency. They also usually explain how you will be reunited with your child during or after an emergency. In a real emergency, the school’s phone lines are going to be overloaded with calls from concerned parents. Getting familiar with the facility’s emergency plan will help you know what to expect if an emergency does happen.

Preparing for an emergency can be stressful for families, but having an emergency plan can provide peace of mind. Talking with your child’s teacher or caregiver about your plan, explaining the school’s emergency plan to your child, and making a simple backpack card can help keep your child safe and healthy if an emergency happens.

Getting your children and teens ready to go back to school is the perfect time to make sure they are up-to-date with their immunizations. Vaccination protects students from diseases and keeps them healthy. The recommended immunizations for children birth through 6 years old can be found here, and the recommended immunizations for preteens and teens 7-18 years old can be found here. If you don’t have health insurance, or if it does not cover vaccines, the Vaccines for Children program may be able to help.

Learn more information here.

Workforce Updates for August

LANSING–Here’s the latest news on workforce updates, including a funding opportunity for the Health Center Careers Training Program, release of the Michigan Healthcare Workforce Index and more:

Health Center Careers Training Program Funding Available

MPCA’s Health Center Careers Training Program (HCCTP) has trained over 100 medical assistants, dental assistants, community health workers, doulas, pharmacy technicians, medical billers/coders, medical records specialists and medical administrative assistants. Funding is available to cover wages, tuition, and supplies. Contact Rachel Ruddock to learn more.​

MPCA Health Center Workforce Summit​ Registration Open

Please register for the 2023 MPCA Workforce Summit taking place on Aug. 17 at the Crowne Plaza in Lansing. Join us for an engaging day of learning and networking with fellow health center HR and Workforce leaders. The agenda can be found here. Contact Kelly Feenstra for more information.

Bridge Michigan Highlights the Health Center Careers Training Program

Students participating in the Health Center Careers Training Program (HCCTP) from Western Wayne Family Health Centers, Hackley Community Care, and Nottawaseppi Huron Band of the Potawatomi were highlighted in a recent Bridge Michigan article. The full article can be found here.

Michigan Healthcare Workforce Index Released

The Michigan Health Council has released an inaugural MI Healthcare Workforce Index that assesses the “health” of 36 healthcare occupations in the state based on four inputs (wages, growth, shortages, turnover). A wide variety of occupations employed by health centers are included. Please find the full report here.

July E-Update Newsletter Available

LANSING–The MPCA’s monthly newsletter for July has been distributed to subscribers’ inboxes.

This month’s edition includes MI-LAPS accepting health center participants program; ​NACHC National Health Center Week and funding information; Medicaid Health Outreach Partners survey request; video message from MPCA diamond sponsor Quest Diagnostics; program application opportunities; updates on policy/government affairs, workforce, emergency preparedness, Medicaid redetermination; and much more.

See the latest version of the newsletter here. You can also view past newsletters here.

You can sign up for our newsletter as well as other types of communications tailored to your interest here.