The Michigan Primary Care Association has established group purchasing arrangements with our endorsed business partners for the benefit of our member health centers. Our endorsed business partner Voyce offers MPCA members discounted pricing for best-in-class on-demand audio and video interpretation services that are accessible from virtually any device connected to the internet–phone, tablet, laptop, etc.–and can even integrate directly with some practice management systems.
Voyce recently published a case study on Cherry Health’s implementation of their interpretation services. In an effort to remove barriers, expand access, and deliver comprehensive quality healthcare services to underserved communities in Michigan, Cherry Health launched the service in 10 units, including the emergency department. Feedback collected during the pilot was overwhelmingly positive from all users involved and identified no significant barriers. Cherry Health chose to move forward with full implementation of Voyce technology in all 80 units at 21 locations across Michigan.
Voyce will soon be rolling out a website update that will have a landing page built specifically for health centers. If you’re interested in implementing Voyce in your health center you can find their contact information here: https://www.mpca.net/services-and-partnerships/group-purchasing-and-member-discounts/
Read the full case study here: https://web.voyceglobal.com/casestudy/on-demand-interpretation-at-cherry-health-michigans-largest-fqhc