The Quality Improvement Specialist coordinates key quality improvement (QI) activities and projects.
Duties, functions and responsibilities:
· Coach and conduct performance assessments with organizations involved in clinical quality initiatives;
· Coordinate and conduct weekly on-site evaluations at health centers as part of data validation for any projects associated with PCMH, NCQA, P-GIP and CARF;
· Assist in the planning, coordination, facilitation and evaluation of QI learning sessions – including curriculum, agenda, and faculty
· Arrange trainings, webinars and/or identify qualified trainers for key topics that support quality improvement
· Works in partnership with Medical Director, Administration, Managers, and other staff to provide advice, facilitation and support related to project management, process improvement and interpretation of a variety of data and outcomes measures.
· Measure impact and sustain improvements made at clinics.
· Demonstrate ability to make recommendations and implement quality improvement interventions based on results of projects.
· Converts data into useable information, and measures the impact of improvement initiatives.
· Applies project planning and management to effectively meet outcome, time, and budget parameters.
· Assures that quality improvement activities are documented and reported within the organization and externally as appropriate.
· Performs other job-related responsibilities as requested.
Knowledge, skills, and abilities:
· Basic understanding of health clinic processes and operations is required. Understanding of FQHC processes and operations preferred;
· Knowledge of applicable Federal, State and local laws and regulations, the Integrity/ Compliance Program, Code of Conduct, as well as other policies and procedures in order to ensure adherence in a manner that reflects honest, ethical and professional behavior;
· Knowledge of audit/study methodology and health statistics
· Excellent project management skills required to manage multiple competing objectives and to communicate information to executive leadership, management, and end-users;
· Working knowledge of various clinical systems;
· Knowledge of concurrent and retrospective chart review;
· Demonstrated clinical expertise to effectively facilitate evaluation of quality care;
· Demonstrated ability to develop, organize, facilitate, and lead special projects;
· Ability to work collaboratively with physicians, hospital staff, and external organizations;
· Analytical skills necessary to analyze and evaluate systems, procedures and processes and identify solutions to system problems.
· Excellent organizational, presentation and communication skills;
· The ability to collect, analyze and present data in a meaningful way to a wide variety of audiences with various skill levels and various levels of expertise and knowledge;
· Excellent customer service skills.
· Certified Healthcare Quality Professional (CPHQ) preferred, or ability to acquire certification within one year of employment.
· Registered Nurse Licensure by State of Michigan Board of Nursing preferred.
· LEAN training strongly preferred.
|How to Apply/Contact – apply on our website in the careers section – www.ahcdetroit.org|